Frequently asked questions and product help
Learn how to connect your smart lights, fixures, and accessories to your Philips Hue system with these step-by-step instructions for each of our products.
The product manuals below are only for products we no longer sell in the Philips Hue Shop. Can’t find your product? Search for the product’s page in the Hue Shop and scroll down to Specifications.
We are always happy to help you
1-800-555-0050
Monday to Friday 9 am- 6 pm Eastern time (6 am – 3 pm Pacific time)
*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness.