Hue Support

Frequently asked questions and product help

As of June 2020, support for the Hue Bridge v1 ends.

You can still control your lights, with limited functionality.

Get info >

Browse FAQs by category

Hardware & Connectivity

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App/Software

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Friends of Hue

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Watch our How to videos

Browse our How to videos either in the Philips Hue app (you can find them in the Explore tab under 'How to videos"), or view all our videos on the Philips Hue YouTube channel.

Go to Philips Hue YouTube channel

Find a product manual

Security Advisory

Go to Security Advisory to learn more

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00800 744 547 75

Monday - Friday 09:00 – 18:00