Browse how-to videos on the official Philips Hue YouTube channel for guidance on setting up and installing Philips Hue products.
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How do I control Philips Hue lights?
Why are my lights unreachable?
How and when do I update my Hue software?
How do I know if my software is up to date?
Are older versions of Philips Hue products supported?
I can’t log in to my Hue account in the Hue app.
I cannot install the latest firmware updates on my Philips Hue products.
Can two starter kits work together?
What actions can I take to ensure my Philips Hue products are safe from hacking?
What should I do if I’m returning or reselling a used Hue Bridge?
What data is collected by the Philips Hue system when using the Coming home and Leaving home automations?
What data is collected by the Philips Hue system when using the Hue motion sensor?
Can I order replacement parts for Philips Hue products?
I can't find the replacement part I need. What should I do?