Philips Hue service status

All Philips Hue services are up and running

Enjoy your smart lights!

Frequently asked questions

What kind of information will I find here in case there is a service outage?
What is the difference between a partial and a major outage?
What do I do if I’m experiencing issues, but this page says that all services up and running?
How long does it take for partial or major outages to be resolved?
How will I know when an outage is resolved?

Cannot find the answer?

We are ready to help you!

Hardware & connectivity

Get help with hardware, such as bulbs or the Hue Bridge, or troubleshoot connectivity issues.

Apps & software

Find information on the Hue app, Hue Bluetooth app or Hue Sync mobile and desktop apps.

Works with Philips Hue

See other smart home brands that work with Philips Hue and get help with pairing smart products with your smart lights.

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and colour ambiance bulbs). Learn more about brightness