Q: How do I connect with Apple Home with Matter in the Philips Hue app?

For Matter using the Hue Bridge: In the Hue app : 1. Go to Settings > Smart home. 2. Tap Apple Home and follow the on-screen instructions. 3. Unlink any existing Apple Home accounts (note that this will delete any saved settings). 4. Re-link your Apple Home account. For Matter using lights: In the Apple Home app, scan the Matter QR code located in the light’s user manual when prompted. Alternatively, you can enter the 11-digit pairing code located on the bulb itself.

Question 1

What is Apple Home?

Accepted Answer

Apple Home is an app that comes standard on your iPhone or iPad. It allows you to control all your smart home’s smart devices and accessories — including Philips Hue. Turn your lights on and off, set a scene or use routines within Apple Home.

Question 2

How do I connect my Philips Hue lights to Apple Home?

Accepted Answer

To connect your Philips Hue lights to Apple Home, follow these steps:

Open the Philips Hue app and navigate to Settings > Smart home.
Tap Get started.
Tap Siri & Apple Home.
Tap Set up.
Tap Generate code. In the next screen, copy the code to your clipboard.
Tap Go to manual pairing.
Tap My Accessory Isn't Shown Here.
Under the first list item, tap Enter code... and paste the code you copied in Step 5.
Select the Hue Home you’d like to pair with Apple Home or create a new one and tap Done.
Select the Hue Home you’d like to pair with Apple Home or create a new one and tap Done.

Question 3

My Bridge cannot be found in Apple Home. What should I do?

Accepted Answer

Make sure that your mobile device is connected to the same router to which your Bridge is connected. If you are still experiencing issues after this, contact customer support.

Question 4

What should I do if Siri reports that some of my Philips Hue lights are not responding?

Accepted Answer

First, make sure all your lights are connected to power and that any traditional wall switches you have are in the "on" position. If your lights still don't respond, contact Customer Support.

Question 5

What do I need to use Philips Hue with Apple Home?

Accepted Answer

To set up Philips Hue with Apple Home, you'll need:

A Hue Bridge or a Matter-enabled Hue light
A mobile device with iOS and the Apple Home app

Question 6

Can I control my lights while away from home with the Home app?

Accepted Answer

Yes! You’ll need an Apple device that stays at home, such as an iPad, Apple TV, or HomePod.

Question 7

What if my lights in the Philips Hue app don’t match up with my Home app?

Accepted Answer

If you make changes to the lights in your Philips Hue app, your Home app may not reflect these changes. To make them match go to Settings > Smart home > Siri & HomeKit > Settings and tap Sync setup to Home.

Question 8

How do I connect with Apple Home with Matter in the Philips Hue app?

Accepted Answer

For Matter using the Hue Bridge:

In the Hue app:

1. Go to Settings > Smart home.

2. Tap Apple Home and follow the on-screen instructions.

3. Unlink any existing Apple Home accounts (note that this will delete any saved settings).

4. Re-link your Apple Home account.

For Matter using lights:

In the Apple Home app, scan the Matter QR code located in the light’s user manual when prompted. Alternatively, you can enter the 11-digit pairing code located on the bulb itself.

Question 9

What are the benefits of connecting with Apple Home via Matter in Philips Hue app?

Accepted Answer

Matter creates a simplified connected experience between Philips Hue and Apple Home. It offers easier interoperability between supported smart devices in a reliable and secure manner. It is a seal of approval that devices connected through Apple Home will work seamlessly together today and in the future.

Question 10

What Apple Home features are supported via Matter?

Accepted Answer

All existing Apple Home features are available for users with IOS26 and up.

Question 11

What happens if I unlink my Apple Home (HAP) in the Philips Hue app and set it up again via Matter?

Accepted Answer

After unlinking, your current Philips Hue settings (e.g., automations and scenes) will be deleted. When you re-link your Bridge with Apple Home, your light names and Rooms will sync with the Apple Home app. However, all other automations and scenes will be need to be set up again in the Apple Home app.

Question 12

What should I do if I want to keep or revert back to Apple Home using the Home Accessory Protocol (HAP) instead of Matter?

Accepted Answer

To use Apple Home via HAP, you need to set up the Bridge from the Apple Home app. First, push the push button on top of the Bridge. In the Home app, tap the + icon, and tap Add accessory. Tap Philips Hue - [Bridge ID]. Scan the code on the back of the Bridge and follow the on-screen instructions to set it up.

Question 13

Why is my Philips Hue motion sensor called an “occupancy sensor” in the Apple Home app?

Accepted Answer

This is Apple’s default name for our motion sensor when it's connected via Matter. However, your motion sensor works as it always has, using the motion it detects to turn on the lights. The motion sensor cannot determine how many people are present in a room.

Question 14

I paired my Bridge in the Apple Home app using the Home Accessory Protocol (HAP), but my lights and Rooms aren't synced. What should I do?

Accepted Answer

To sync your lights, open the Philips Hue app and go to Settings > Smart home > Siri & HomeKit. Tap Settings, and then tap Sync setup to Apple Home.

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