Question 1

Do Go portable lamps have a button that controls the light on the lamp itself?

Accepted Answer

Yes! Both the Go portable table lamp and the Go portable accent light have a button on the lamp itself that lets you turn it on and off, cycle through colors, or set special scenes.

Question 2

Can I use Go portable lamps in humid environments, such as outside?

Accepted Answer

The Go portable table lamp is rated IP54 and safe to use both indoors and outdoors. Just pick it up from its charging base to bring it with you outside! The charging base itself is not rated for outdoor use and should only be used indoors. The bowl-shaped Go portable accent light is not rated for outdoor use and should only be used indoors.

Question 3

Can I use the adapter of my previous version Go portable accent light for the latest version Go portable accent light and vice versa?

Accepted Answer

The two versions of the Go come with two different adapters, meaning you should only use the adapter that came with the light.

Question 4

Do I have to attach a charging cable to the Go portable table lamp?

Accepted Answer

When it’s off its charging base, the Go portable table lamp is completely wireless. Charge the Go portable table lamp by placing it onto its charging base. The charging base, made for indoor use only, plugs into a wall outlet.

Question 5

Can I charge the Go portable table lamp outdoors?

Accepted Answer

While the Go portable table lamp is rated IP54 and can be used outdoors, its charging base is meant for indoor use only. Do not use the charging base outside.

Question 6

How long does the Go portable table lamp's battery last?

Accepted Answer

The Go portable table lamp's battery life depends on the light settings you use. For example, at full brightness, the lamp lasts for 5 hours on battery power. However, it can last up to 48 hours on the Nightlight setting.

Question 7

How long does it take for the Go portable table lamp to charge fully?

Accepted Answer

The Go portable table lamp fully charges in less than four hours.

Question 8

Is the Go portable table lamp water resistant?

Accepted Answer

Yes. The Go portable table lamp is rated IP54, meaning it can withstand water splashing from any angle and is suitable for outdoor use. The charging base, however, is meant for indoor use.

Question 9

Is the charging base for the Go portable table lamp water resistant?

Accepted Answer

While the Go portable lamp itself is rated for outdoor use, the charging base is not. It should only be used in a dry, indoor location.

Question 10

What is the difference between standby and sleep mode?

Accepted Answer

The Go portable table lamp features a smart battery management system, which helps protect the battery.

Standby mode: Press and hold for 2 seconds. You will still be able to control the lamp with the app or Bluetooth. The lamp will respond in any automations it is part of.

Battery save mode: The lamp will automatically enter sleep mode if it has been off its charging base for longer than 12 hours. In this mode, the lamp becomes unreachable in the app. The lamp will not respond in any automations. To reactivate the lamp, place it back on the changing station and press the button continuously for 10 seconds until you see a blue blink. After that you can take the light off the charging station and click the button once to turn it on.

Portable lights

Setup guide

How to videos

Release notes

FAQ list