探索

Security

Learn more
Learn more

FAQ list

Where are the video clips from my Secure camera stored?

Does the Secure camera or Philips Hue cloud analyze my camera feed?

Will I be asked to share my encryption passphrase?

What is end-to-end encryption?

I don't want to use my Secure camera anymore. How do I remove everything from my system?

Who can access my video history?

Is two-factor authentication mandatory if I want to use a Secure camera with my Philips Hue account?

How do I know if a Secure camera is recording?

Where should I store the encryption passphrase to access my Secure camera?

What should I do if I lost my end-to-end encryption passphrase?

What should I do if the Hue app doesn't recognize my passphrase?

Is there anything I'm not allowed to record with Secure cameras?

Can someone disable a Secure camera?

*当灯泡的规格中显示“高达”特定的流明值时，是指灯泡的最大流明输出。这表示灯泡在 2700 K（白色灯泡）或 4000 K（白色氛围或白色和彩色氛围灯泡）时能够达到的亮度。了解有关亮度的更多信息。