Philips Hue service status

All Philips Hue services are up and running

Enjoy your lights!

Partial outage

This is a test message, all services are up and running.

Major outage

Philips Hue or one of its partners is currently experiencing a major outage. You may not be able to <insert text>. We're working on resolving this issue as fast as possible!

Frequently asked questions

What kind of information will I find here in case there is a service outage?
What is the difference between a partial or major outage?
What do I do if I’m experiencing issues, but this page says that all services up and running?
How long does it take for partial or major outages to be resolved?
How will I know when an outage is resolved?

Can not find the answer?

We are ready to help you!

Hardware & connectivity

Get help with hardware, such as bulbs or the Hue Bridge, or troubleshoot connectivity issues.

Apps & software

Find information on the Philips Hue mobile and desktop apps.

Works with Philips Hue

See other smart home brands that work with Philips Hue and get help with pairing smart products with your smart lights.

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness