FAQ list

What do I need to use Philips Hue Bluetooth?

If I use Philips Hue Bluetooth, can I still use the Bridge?

Where can I find the serial number for my Philips Hue products?

How do I know if my software is up to date?

How and when do I update my Philips Hue software?

I can't install the latest firmware updates on my Philips Hue products. What should I do?

Can I add older-generations Philips Hue products to my system?

Why can't I control my lights when I'm away from home?

Can two Philips Hue systems work together?

Can I control multiple Bridges with the Philips Hue app?

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*Quando as especificações de uma lâmpada informam que ela emite "até" um certo número de lúmens, o número representa o fluxo luminoso máximo da lâmpada. O valor mostra o brilho que a lâmpada pode alcançar a 2.700 K (lâmpadas brancas) ou 4.000 K (lâmpadas White Ambiance ou White and Color Ambiance). Saiba mais sobre brilho