Suporte

FAQ list

My Philips Hue app is having trouble connecting with my lights, how to resolve?

What is the oldest operating system for iOS and Android that still supports the Philips Hue app?

How close do I need to be to my Bridge to control my lights?

How do I add or remove lights from a Room or Zone?

How do I control my Philips Hue lights while I'm away from home?

How do I set all the lights in a Room or Zone to the same color?

How do I set one light in a Room or Zone to a specific color and/or brightness?

How do I create a light scene using a photo from my phone?

What is a Zigbee channel change in the Philips Hue app?

Can I assign one light to multiple Rooms?

Can I control my Philips Hue lights from multiple devices?

Can I control multiple Hue Bridges with the Philips Hue app?

Can I control the Philips Hue Play HDMI sync box when I’m away from home in the Hue app, just like my other lights?

*Quando as especificações de uma lâmpada informam que ela emite "até" um certo número de lúmens, o número representa o fluxo luminoso máximo da lâmpada. O valor mostra o brilho que a lâmpada pode alcançar a 2.700 K (lâmpadas brancas) ou 4.000 K (lâmpadas White Ambiance ou White and Color Ambiance). Saiba mais sobre brilho.