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FAQ list

My Philips Hue app is having trouble connecting with my lights, how to resolve?

What is the oldest operating system for iOS and Android that still supports the Philips Hue app?

How close do I need to be to my Bridge to control my lights?

How do I add or remove lights from a Room or Zone?

How do I control my Philips Hue lights while I'm away from home?

How do I set all the lights in a Room or Zone to the same color?

How do I set one light in a Room or Zone to a specific color and/or brightness?

How do I create a light scene using a photo from my phone?

What is a Zigbee channel change in the Philips Hue app?

Can I assign one light to multiple Rooms?

Can I control my Philips Hue lights from multiple devices?

Can I control multiple Hue Bridges with the Philips Hue app?

Can I control the Philips Hue Play HDMI sync box when I’m away from home in the Hue app, just like my other lights?

*当灯泡的规格中显示“高达”特定的流明值时，是指灯泡的最大流明输出。这表示灯泡在 2700 K（白色灯泡）或 4000 K（白色氛围或白色和彩色氛围灯泡）时能够达到的亮度。了解有关亮度的更多信息。