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Philips Hue account

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FAQ list

What is a Hue account?

How do I create a Hue account?

How do I reset the password for my Hue account?

I tried to reset the password to my Hue account, but I never received an email. What should I do?

I created a Hue account but never received a verification email. What should I do?

If I used social login to create my Hue account, can I change my sign in credentials to my email and a password?

What is two-factor authentication, and how can I enable it?

Can I change the email address I use to sign in to my Hue account?

Can I use my Hue account while using VPN services or other services such as Apple iCloud Private Relay?

What happens if I delete my Hue account?

How do I transfer my Hue account to a new Bridge?

What's the difference between the different permissions for users in a Home?

What happens if I reset my Bridge?

Can I connect multiple Bridges to my Hue account?

How do I remove an unused smart device from my Philips Hue system?

*Quando uma lâmpada apresenta "Até" um certo número de lúmenes nas respetivas especificações, tal indica a emissão de lúmenes máxima da lâmpada. Indica o nível de brilho que a lâmpada pode atingir a 2700 K (lâmpadas brancas) ou 4000 K (lâmpadas White Ambiance ou White and Color Ambiance). Saber mais sobre brilho.