Important notice on software updates, online services and compatibility
Thank you for your purchase.
The Hue lights and accessories can receive software updates directly from Signify (formerly known as Philips Lighting) when connected to an official Hue Bridge with internet access and used with the official Hue mobile application.
Signify intends to provide your device with major platform feature software updates, if any, for a minimum of one (1) year from the date of your purchase from an authorized reseller (except in cases where the hardware is not capable).
In addition, Signify intends to continue to support the device with required security, quality and interoperability updates as well as maintaining compatibility with our online services, the latest version of our hue bridge and the latest version of our mobile Hue application for a minimum total of five (5) years from the date of your purchase from an authorized reseller. *
After this date, Signify may choose to continue to provide software updates and/or compatibility with online services and/or mobile applications for your product at its discretion. Should software updates and/or compatibility with online services and/or mobile applications however be terminated, we recommend you upgrade to a new version of the product.
*) Compatibility with our online services requires the Hue Bridge be kept up to date and this compatibility will be maintained for the last 3 released software versions, except in the case of important security updates where support may need to be limited. Compatibility with the official Hue mobile applications requires the Hue Bridge to be on the latest software version at all times.