FAQ list

What is the difference between Bridge and Bluetooth?

How do I control Philips Hue lights?

Why are my lights unreachable?

How do I connect a smart light to the Philips Hue Bridge?

Can I use different types of standalone Hue fixtures together?

How can I tell if a bulb is the new "richer color" version?

Why do certain light fixtures come with a Philips Hue dimmer switch?

Why do my older generation products have different colors than my newer products?

How can I tell if a Philips Hue product is Bluetooth compatible?

What do I need to use Philips Hue Bluetooth?

What is the Reference Control Setting of a bulb, and how can I find it?

How should I dispose of a product?

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*Quando uma lâmpada apresenta "Até" um certo número de lúmenes nas respetivas especificações, tal indica a emissão de lúmenes máxima da lâmpada. Indica o nível de brilho que a lâmpada pode atingir a 2700 K (lâmpadas brancas) ou 4000 K (lâmpadas White Ambiance ou White and Color Ambiance). Saber mais sobre brilho