How to factory reset Philips Hue lights

What is a factory reset?

Factory resetting your Philips Hue bulb, fixture, or lamp will restore its original settings, erasing all your customized settings and data, so that it can be easily added to another Bridge or Bluetooth setup.

When should I factory reset a Philips Hue light?

Factory resetting your Philips Hue light can be a useful step to take if you are experiencing issues when trying to add it to your lighting system, or if you are planning to return, sell, or give away your lights.  
There are several different ways that you can factory reset your Philips Hue lights: 

Using the light’s serial number:

The serial number of a Philips Hue light is usually printed on the light itself or, in some cases, on a tag on the cord. The serial number is a six-digit code that can contain numbers or letters. 

- Open the app and go to Settings. 
- Select Lights and press the blue plus (+) button.
- Select Use serial number, enter the six-digit code, tap the blue plus (+) button, and tap Search. Note that the serial number consists of six characters: a number between 0 and 9 or a letter between A and F. 
Additionally, there will never be a letter O in a serial number — it will always be the number 0.
- The light will flash, indicating it’s been reset, and appear in the Philips Hue app. 

 

Graphic showing where to find the serial number on a Philips Hue bulb

 

This option can only be used when you already have the Philips Hue light in your app and it’s working without any issues. 
 
Using the Philips Hue app connected to a Bridge: 
- Open the app and go to Settings. 
- Select Lights and choose the light you want to reset.
- Tap Delete and follow the on-screen instructions.

 

For this option, you’ll need to have a Philips Hue dimmer switch. 
Using a Philips Hue dimmer switch:

- Disconnect the light from power, and connect it again. You can factory reset the light within 30 minutes of it being powered off and back on.
- Press and hold the top and bottom buttons simultaneously for at least 10 seconds while holding the dimmer switch nearby the light.
- Release the buttons after the light flashes. 

 

For this option, you need to have a Philips Hue Tap Dial switch. 
Using a Philips Hue Tap dial switch:

- Disconnect the light from power, and connect it again. You can factory reset the light within 30 minutes of it being powered off and back on.
- Hold the Tap dial switch near the light you want to reset, and press and hold the Setup button on the back of the switch for at least 10 seconds.
-Release the button after the light flashes.

 

Use the following option if you do not have a Bridge, dimmer switch, or Tap dial switch 
Using the Philips Hue app in Bluetooth mode:

- In the app, go to Settings and tap Lights.
- Tap Add lights.
- Follow the on-screen instructions to add the light you want to reset.
- Go to Settings and tap Lights.
- Tap the light you want to reset.
- Tap Reset.

Important Note: Factory resetting your Philips Hue lights will erase all personal settings and data, so make sure to only do this if it’s necessary. If you’re experiencing issues with your Philips Hue lights, first try troubleshooting before factory resetting. If you’re planning to return, sell, or give away your lights, make sure to factory reset them to protect your personal information and make it easier for the new user to add it to their system.

*當燈泡顯示規格中,"多達" 特定數量的流明時,即代表顯示燈泡的最大流明輸出。它展示燈泡在 2700 K (白色燈泡) 或 4000 K (白色氛圍或白色和彩色氛圍燈泡) 下能顯現的亮度。了解更多亮度資訊。