FAQ list

What do I need to use Philips Hue Bluetooth?

If I use Philips Hue Bluetooth, can I still use the Bridge?

Where can I find the serial number for my Philips Hue products?

How do I know if my software is up to date?

How and when do I update my Philips Hue software?

I can't install the latest firmware updates on my Philips Hue products. What should I do?

Can I add older-generations Philips Hue products to my system?

Why can't I control my lights when I'm away from home?

Can two Philips Hue systems work together?

Can I control multiple Bridges with the Philips Hue app?

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*當燈泡顯示規格中,"多達" 特定數量的流明時,即代表顯示燈泡的最大流明輸出。它展示燈泡在 2700 K (白色燈泡) 或 4000 K (白色氛圍或白色和彩色氛圍燈泡) 下能顯現的亮度。了解更多亮度資訊。