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Philips Hue account

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FAQ list

What is a Hue account?

How do I create a Hue account?

How do I reset the password for my Hue account?

I tried to reset the password to my Hue account, but I never received an email. What should I do?

I created a Hue account but never received a verification email. What should I do?

If I used social login to create my Hue account, can I change my sign in credentials to my email and a password?

What is two-factor authentication, and how can I enable it?

Can I change the email address I use to sign in to my Hue account?

Can I use my Hue account while using VPN services or other services such as Apple iCloud Private Relay?

What happens if I delete my Hue account?

How do I transfer my Hue account to a new Bridge?

What's the difference between the different permissions for users in a Home?

What happens if I reset my Bridge?

Can I connect multiple Bridges to my Hue account?

How do I remove an unused smart device from my Philips Hue system?

*當燈泡顯示規格中，"多達" 特定數量的流明時，即代表顯示燈泡的最大流明輸出。它展示燈泡在 2700 K (白色燈泡) 或 4000 K (白色氛圍或白色和彩色氛圍燈泡) 下能顯現的亮度。了解更多亮度資訊。