Security

FAQ list

Where are the video clips from my Secure camera stored?

Does the Secure camera or Philips Hue cloud analyze my camera feed?

Will I be asked to share my encryption passphrase?

What is end-to-end encryption?

I don't want to use my Secure camera anymore. How do I remove everything from my system?

Who can access my video history?

Is two-factor authentication mandatory if I want to use a Secure camera with my Philips Hue account?

How do I know if a Secure camera is recording?

Where should I store the encryption passphrase to access my Secure camera?

What should I do if I lost my end-to-end encryption passphrase?

What should I do if the Hue app doesn't recognize my passphrase?

Is there anything I'm not allowed to record with Secure cameras?

Can someone disable a Secure camera?

*當燈泡顯示規格中,"多達" 特定數量的流明時,即代表顯示燈泡的最大流明輸出。它展示燈泡在 2700 K (白色燈泡) 或 4000 K (白色氛圍或白色和彩色氛圍燈泡) 下能顯現的亮度。了解更多亮度資訊。