FAQ list

Does the Philips Hue Shop offer the full portfolio of Philips Hue products?

Yes! You can order every Philips Hue product from the Shop. We even offer exclusive products you can't get anywhere else. 

What's it mean when a product is marked as "exclusive" in the Philips Hue Shop?

Exclusive products are products that are only offered on www.philips-hue.com — products that you can't buy anywhere else.

Can I sign up to get emails from Philips Hue?

Yes! Sign up for the newsletter to stay up to date with our latest products and features, get exclusive deals, and more.

The product I wanted to order is out of stock. Can I get an alert when it's back in stock?

Yes! If a product is out of stock, you'll see a box on its page on our website where you can sign up to be notified when it's back in stock. 

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*當燈泡顯示規格中,"多達" 特定數量的流明時,即代表顯示燈泡的最大流明輸出。它展示燈泡在 2700 K (白色燈泡) 或 4000 K (白色氛圍或白色和彩色氛圍燈泡) 下能顯現的亮度。了解更多亮度資訊。