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FAQ list

What is Apple Home?

How do I connect my Philips Hue lights to Apple Home?

My Bridge cannot be found in Apple Home. What should I do?

What should I do if Siri reports that some of my Philips Hue lights are not responding?

What do I need to use Philips Hue with Apple Home?

Can I control my lights while away from home with the Home app?

What if my lights in the Philips Hue app don’t match up with my Home app?

How do I connect with Apple Home and Siri with Matter in the Philips Hue app?

What are the benefits of connecting with Apple Home via Matter in Philips Hue app?

What Apple Home features are supported via Matter?

What happens if I unlink my Apple Home (HAP) in the Philips Hue app and set it up again via Matter?

What should I do if I want to keep or revert back to Apple Home using the Home Accessory Protocol (HAP) instead of Matter?

Why is my Philips Hue motion sensor called an “occupancy sensor” in the Apple Home app?

I paired my Bridge in the Apple Home app using the Home Accessory Protocol (HAP), but my lights and Rooms aren't synced. What should I do?

*전구의 사양에 "최대" 루멘 수치가 표시되어 있는 경우 이는 그 전구의 최대 루멘 출력을 표시하는 것입니다. 이 수치는 2,700K(White 전구) 또는 4,000K(White Ambiance 또는 White and Color Ambiance 전구)에서 그 전구의 밝기를 나타내는 것입니다. 밝기에 대해 자세히 알아보세요. 

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