Question 1

How do I connect my Razer products to Philips Hue?

Accepted Answer

To connect Philips Hue to your Razer Chroma products, you will need:

The latest Philips Hue app
An established Entertainment area within the app
The Razer Synapse 3 app, which you can download and install on your PC.

Sign in to Razer Synapse 3 using your Razer account, and navigate to Modules > Philips Hue. Synapse 3 will automatically search for a Philips Hue Bridge. Click the Pair button on the screen and press the large round button on your Bridge. You can customize your lighting setup within the Philips Hue module in your Razer Synapse 3 program.

Question 2

Does Philips Hue work with all games that can integrate with Razer Chroma?

Accepted Answer

Philips Hue and Razer partner to bring you free-to-use software. Check Razer’s website for an updated list of games which allow them to work together.

Question 3

How does Philips Hue work with Razer?

Accepted Answer

Philips Hue and Razer sync via Razer Synapse 3, the software required to run this feature. Partnered games write their own light scripts, which trigger the lights in your Razer Chroma and Philips Hue products to react to on-screen, in-game actions.

Question 4

How many lights can I sync with Razer?

Accepted Answer

You can have up to 10 Philips Hue color-capable lights in a single Entertainment area, including Razer setups.

Question 5

My Razer Synapse 3 can't find my Bridge. What should I do?

Accepted Answer

If your Razer Synapse 3 can't find the Bridge, check to make sure all your devices are connected to the same network. Power cycle your Bridge by unplugging it from power for at least 30 seconds, and then plugging it back in. When all four blue LEDs on top of the Bridge turn back on, try connecting Razer Synapse 3 again. If you still cannot connect, you can connect manually via the Bridge’s IP address. To find the address, go to www.philips-hue.com/api/nupnp in your web browser.

Question 6

My Razer Synapse 3 can't find my Razer devices. What should I do?

Accepted Answer

First, check to be sure your Razer device is Chroma-enabled. If you have a Chroma-enabled device that isn't detected by your Razer Synapse 3, contact Razer’s customer support at www.support.razerzone.com/software/synapse-3/.

Question 7

Which Razer products work with Philips Hue?

Accepted Answer

All Chroma-enabled Razer devices work with Philips Hue and the latest version of Razer Synapse 3. For the latest list, go to www.razer.com.

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