Customer service is TRASH
2026-10-27T16:36:30.000+00:00
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1
The customer service was terrible purchasing directly from Philips Hue. I returned everything to them and bought it off Amazon to save myself the trouble of dealing with them. They have no control over their distributor so it took me FOREVER to get my money back when they shipped me the wrong items. They made me send back the wrong items before they’d give me a discount or they would immediately charge me for them. Seems like they’re happy to take your money even if they aren’t going to deliver on their end. These products are AMAZING, just buy them ANYWHERE ELSE.