Let us know you want to return your purchase. You’ll need your order number, which you can find in your order confirmation email.
How to return a product
Register your return
Print the label
We’ll email you a shipping label that you can print and use to send your return to us for free.
Send back your product
Place the product in a box, attach the label to the outside, and drop it off at one of the courier’s locations.
Questions & answers
*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness.