Philips Hue service status

Frequently asked questions

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Hardware & connectivity

Get help with hardware, such as bulbs or the Hue Bridge, or troubleshoot connectivity issues.

Apps & software

Find information on the Hue app, Hue Bluetooth app, or Hue Sync mobile and desktop apps.

Works with Philips Hue

See other smart home brands that work with Philips Hue and get help with pairing smart products with your smart lights.