Philips Hue security system support

Find support for Philips Hue Secure cameras and sensors, the Security Center in the Philips Hue app, Secure plans, and more.

Secure hardware

Secure software

Secure plans & video

General

Are Philips Hue lights and a Bridge required to use a Secure camera?
Can I use a Secure camera if I control my Philips Hue lights with Bluetooth?
How does a Bridge improve my Secure system?
Why should I get a Secure plan?
How do I set up my Philips Hue Secure device?
What do I need to set up a Secure camera?
Can a person without access to the Philips Hue app arm and disarm my Secure system?
Do I need a Secure camera to receive alerts from my Secure system?
Why should I add the Secure contact sensor or a motion sensor to my Secure setup?
Which Philips Hue products work with a Secure setup?
Which countries is Hue Secure available for ?

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Product, promotion and warranty


1-800-555-0050
Monday to Friday 9 am- 6 pm Eastern time (6 am – 3 pm Pacific time)

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*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness