Data security and privacy

Trust and responsibility

Our 10 years of leading the smart home industry and commitment to continuously investing in our products’ features, security, and reliability make Philips Hue a brand you can trust.

Delivery person walking up to front door protected by Philips Hue Secure camera

Data Security

We believe privacy is a fundamental human right, and we’re committed to protecting yours.

End-to-end encryption

Philips Hue Secure cameras use end-to-end encryption (E2EE) by default. All video, audio, and snapshots are encrypted with a key that only you have.

Hack prevention

Secure cameras feature internal software that helps prevent potential hacking, phishing attempts, or code manipulation.

Cloud storage

All data, including your video clips, are stored in our secure Philips Hue cloud. Videos are deleted automatically after 30 or 60 days, depending on your plan.

Secure key storage

Your encryption key — the unique passphrase that's generated when you activate your camera — is stored in a secure memory area.

Smiling woman checks her smart home security system on smartphone while in a forest

Privacy tools

We’ve built tools to give you complete control of your data — from creating your account to simply using our app. 

Breached password detection

If your Philips Hue account uses the same username and password as another service whose data was breached, we’ll let you know so you can lock your account. Don’t worry — we don’t know your password.

User management

Manage the members of your household and their permissions within your system. You can allow some members to only control the lights, and give others access to your security system.

Two-factor authentication

We support — and recommend — two-factor authentication (2FA) for your Philips Hue account. You’ll be asked to verify your login, either through an authenticator app or SMS.

Privacy zones

A type of privacy zone for your cameras, a Blackout zone excludes certain parts of your camera’s video feed, such as a window or bedroom doorway.

Philips Hue Privacy Notice

Get detailed information about how your data is handled, whether you use Philips Hue Secure, our smart lights, or the Philips Hue app.

Data security and privacy Questions & answers

What is two-factor authentication?
Where is my data stored?
I have another question about privacy. Where can I find more information?

Explore Philips Hue

The Philips Hue Secure system is a smart home security system that brings your smart lights, cameras, and sensors together.

Smiling woman checks smart home security system on smartphone

Smart home security

Smiling man checks his smart home security system on smartphone

Philips Hue app Security Center

Smart home security camera on table next to smart lamp

Philips Hue Secure products

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness