Ratings and Reviews
Overall score: 3.4
38 reviews
Honest Review
2026-11-08T13:49:53.000+00:00
NotANarc
1
I’ve been going back & forth with this company they’re a joke I have all the emails & call logs to back up my claim. They’ve been not taking my request seriously & being very dismissive! Every time I call or see an update they never get back to me or. I have to re-explain everything again which is so messed up they didn’t put notes down or take my issues serious. Always making me call like begging them to do their jobs, which is very sad they didn’t want to honor nor replace the defective items I received & I can show pictures also videos showcasing what was wrong with them.
DO NOT CUT IT!
2026-11-08T13:49:58.000+00:00
Sherwin Williams
1
Claims that it can be cut and has markings to do so. I made the cut exactly as instructed and in the right location only to be told by Philips tech support that it is irreparably damaged. Perhaps your "cutting" feature isn't ready for prime time. Submitted warranty claim through their website and waiting to see if I will get a replacement or if I just trashed nearly 200 bucks.
Cool Gradient
2026-10-19T13:19:55.000+00:00
CaptainJack
5
Gradient lighting is very cool, strips look great under our bathroom toekick.
Lights don’t work
2026-11-08T13:50:09.000+00:00
Tim L
1
The lights don’t work. I turn them on and only 4 inches of the 80 inch strip light up. I would like an exchange. Please send replacements with a return shipping label to send back the defective lights. Thank you
Terrible
2026-11-08T13:50:17.000+00:00
Kevin
1
Light strip broke already, has blue lights that won’t change color
Great touch
2026-10-19T13:19:39.000+00:00
Mike
5
Nice addition. Wish the intensity would adjust throughout the day based on sunlight
Great lightstrip
2026-10-19T13:18:35.000+00:00
Captain Jack
5
Love the enhancement for multicolored variation along the strip.
Cool light but...
2026-11-02T06:16:44.000+00:00
B. Soprano
4
Nice light strip. I like how slim it is. A little disappointed that it wasn't brighter. And the tape didn't stick.
Nice Lightstrip
2026-10-19T13:18:55.000+00:00
Andrew W.
4
Very nice lightstrip. Installation was a little tedious, as Phillips decided that instead of having one long singular strip covering the adhesive, they would have a bunch of paper strips covering only about an inch each. Not only that, the adhesive they use is a little weak. I almost pulled off some of it while attempting to get one of the many paper strips off the adhesive. Other than that, it's easy to connect and configure. I do wish there were more effects for these strips though. I'd love to see the ability to edit preset effects (such as fireplace) and change the colors as well.
Website does not work, terrible customer service.
2026-10-19T13:18:41.000+00:00
heyshoman
1
Website does not work, terrible customer service. product works otherwise