Security advisory

Hue Product Security Advisory

Hue is committed to customer safety and the ongoing security of our products. We allocate significant resources to identify and mitigate security vulnerabilities in the design phase of our products. In addition, we collaborate with security researchers and other users to fix and patch any identified vulnerabilities.

If you believe you have found a vulnerability please contact us via our responsible disclosure programme https://www.signify.com/global/product-security.

Hue Product Security Updates

To protect users, Hue strongly advise to keep your system up to date with the latest software and only download applications from the official iOS and Android app stores.

For information on the latest software versions on Hue Apps, Hue Bridge, Hue Accessories, Hue Lights or Hue Sync, please visit our release page.

To ensure that your Hue system is fully up to date please check the "Software update" page within the official Hue application found in "Settings" > "Software update". We also recommend that users turn on “automatic updates” in this section to ensure the latest software is installed automatically.

Security related FAQs

What can I do to ensure my Philips Hue products are safe from hacking or a DDoS attack?
How do I update my Philips Hue system with the latest software?
Do you support older firmware versions of Philips Hue products?
How do I know if my software is up to date?
How do I enable automatic software updates for my Philips Hue products?
Where can I find the release notes of software updates for Philips Hue?
What should I do if I can’t install the latest firmware on my products?
What can I do if my Hue Bridge is linked to an unknown or unwanted account?
I just set up my Bridge and I see members that I don’t recognise in my Home. What do I do?
I sold/returned my Bridge a while ago. Why am I receiving emails about someone joining my Home?

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*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and colour ambiance bulbs). Learn more about brightness