Question 1

How do I connect my Hue lights to Google Assistant?

Accepted Answer

Uanset om du bruger Hue Bridge eller Bluetooth til dine Hue lyskilder, kan du bruge den samme metode til at forbinde dine Hue lyskilder til Google Assistant.

Åbn Philips Hue appen, og gå til Indstillinger > Stemmestyring > Google Assistant. Følg instruktionerne på skærmen. Tryk på knappen Få mere at vide, hvis du har brug for yderligere hjælp.

Question 2

Google Assistant doesn't understand my Hue light commands.

Accepted Answer

If you are having trouble with Google Assistant understanding you when trying to control your lights, we recommend renaming your lights to names that do not include numbers, special characters, or colors, as these can be misunderstood by Google Assistant.

Question 3

Does Philips Hue Bluetooth work with the Google Assistant?

Accepted Answer

Yes, you can use any Google Home or Google Nest device to directly connect and control your Philips Hue lights via the Google Assistant. Note: Only Google Home and Google Nest smart speakers and displays support Philips Hue Bluetooth. Third party devices with Google Assistant built-in do not support Philips Hue Bluetooth.

Question 4

What is Apple HomeKit?

Accepted Answer

Apple HomeKit is an app that comes standard on your iPhone or iPad. It allows you to control all your smart home’s smart devices and accessories — including Philips Hue. Turn your lights on and off, set a scene, or use routines within Apple HomeKit.

Question 5

Hvordan forbinder jeg mine Philips Hue lyskilder til Apple Home?

Accepted Answer

Følg disse trin for at tilslutte dine Philips Hue lyskilder til Apple Home:

1. Åbn Philips Hue appen, og gå til Indstillinger > Smart Home & stemmestyring.

2. Tryk på Kom i gang.

3. Tryk på Siri og Apple Home.

4. Tryk på Konfigurer.

5. Tryk på Generer kode. På det næste skærmbillede kan du kopiere koden til din udklipsholder.

6. Tryk på Gå til manuel parring.

7. Tryk på Mit tilbehør er ikke vist her.

8. Under første emne på listen skal du trykke på Indtast kode... og indsætte den kode, du kopierede i trin 5.

9. Tryk på Fortsæt.

10. Vælg det Hue hjem, du vil parre med Apple Home, eller opret et nyt, og tryk på Færdig.

10. Vælg det Hue hjem, du vil parre med Apple Home, eller opret et nyt, og tryk på Færdig.

Question 6

My Hue Bridge cannot be found in HomeKit.

Accepted Answer

Make sure that your mobile device is connected to the same router to which your Hue Bridge is connected. The router must be able to support Apple’s Bonjour software, which allows you to discover other devices and services on the network. If your router does not support this feature, you will not be able to use HomeKit.

Question 7

Hvad skal jeg gøre, hvis Siri rapporterer, at nogle af mine Philips Hue lyskilder ikke reagerer?

Accepted Answer

Først skal du sørge for, at alle dine lyskilder er tilsluttet strøm, og at alle traditionelle vægkontakter er tændt. Hvis dine lyskilder stadig ikke reagerer, skal du kontakte kundesupport.

Question 8

Hvad skal jeg bruge for at bruge Philips Hue med Apple Home?

Accepted Answer

For at konfigurere Philips Hue med Apple Home skal du bruge følgende:

- Hue Bridge

- Mindst en Philips Hue lyskilde

- En mobilenhed med iOS og Apple Home-appen

Question 9

How do I connect my Razer products to Philips Hue?

Accepted Answer

To connect Philips Hue to your Razer Chroma products, you will need:

- The latest Philips Hue app
- An established Entertainment area within the app
- The Razer Synapse 3 app*

*Download and install this app on your PC.

Log in to Razer Synapse 3 using your Razer account and navigate to Modules > Philips Hue. Synapse 3 will automatically search for a Philips Hue Bridge. Click the Pair button on the screen and press the large round button on your Hue Bridge. You can customize your lighting setup within the Philips Hue module in your Razer Synapse 3 program.

Question 10

Does Philips Hue work with all games with which Razer Chroma is integrated?

Accepted Answer

Philips Hue and Razer partner to bring you free-to-use software. Check Razer’s website for an updated list of games which allow them to work together.

Question 11

How does Philips Hue work with Razer?

Accepted Answer

Philips Hue and Razer sync via Razer Synapse 3, the software required to run this feature. Partnered games write their own light scripts which trigger the lights in your Razer Chroma and Philips Hue products to react to on-screen, in-game actions.

Question 12

How many lights can I sync with Razer?

Accepted Answer

You can have up to 10 Philips Hue color-capable lights in a single Entertainment area, including Razer setups.

Question 13

Is there a fee when using Razer with Philips Hue?

Accepted Answer

No. Razer is a valued part of the Friends of Hue program; Philips Hue and Razer partner to bring you free-to-use software.

Question 14

My Razer Synapse 3 doesn't find my Hue Bridge.

Accepted Answer

If your Razer Synapse 3 does not find the Hue Bridge, check to make sure all your devices are connected to the same network. Power cycle your Hue Bridge by unplugging it from the power source for at least 30 seconds, then plugging it back in. When all four blue LED indicators on top of the Hue Bridge come back on, connect it to Razer Synapse 3 again. If you still cannot connect, you can connect manually via the Bridge’s IP address. To find the address, go to www.philips-hue.com/api/nupnp in your web browser.

Question 15

My Razer Synapse 3 doesn't find my Razer devices.

Accepted Answer

First, check to be sure your Razer device is Chroma-enabled. If you have a Chroma-enabled device which is not detected by your Synapse 3, you should contact Razer’s customer support at www.support.razerzone.com/software/synapse-3/.

Question 16

Which Razer products work with Philips Hue?

Accepted Answer

All Chroma-enabled Razer devices work with Philips Hue and the latest version of Razer Synapse 3.

Laptops

- The New Razer Blade 15”

Keyboards

- Razer Turret for Xbox One
- Razer BlackWidow Elite
- Razer Huntsman Elite
- Razer Huntsman
- Razer BlackWidow Lite
- Razer BlackWidow Chroma V2
- Razer BlackWidow X Chroma Black
- Razer BlackWidow Tournament Edition Chroma V2
- Razer Ornata Chroma
- Razer Cynosa Chroma Pro
- Razer Cynosa Chroma

Mouse Devices

- Razer Tartarus V2
- Razer Mamba HyperFlux
- Razer Lancehead
- Razer Mamba Wireless
- Razer Mamba Elite
- Razer Abyssus Essential
- Razer DeathAdder Elite
- Razer Mamba Tournament Edition
- Razer Lancehead Tournament Edition Black
- Razer Basilisk
- Razer Naga Trinity
- Razer Atheris

Mousepads

- Razer Goliathus Extended Chroma
- Razer Goliathus Chroma
- Razer Firefly Hard Edition
- Razer Firefly Cloth Edition

Headsets

- Razer Nari Ultimate
- Razer Nari
- Razer Nari Essential
- Razer Kraken Tournament Edition

Accessories

- Razer Nommo Chroma
- Razer Nommo Pro
- Razer Chroma Hardware Development Kit
- Razer Base Station Chroma
- Razer Kiyo Camera

For the latest list, visit Razer’s website.

Question 17

Hvad sker der med "Work with Nest"-funktionerne til min Philips Hue belysning?

Accepted Answer

Som du måske ved, flytter Google sit 'Works with Nest'-program til 'Works with Hey Google'-programmet. I den forbindelse afbrydes Philips Hue integrationen med Nest Thermostat, Nest Cam og Nest Protect fra den 17. november 2020.

Dette vil kun være midlertidigt, da Google integrerer eksisterende Work with Nest-funktioner i Google Home appen. Al anden funktionalitet mellem din Philips Hue belysning og Google Assistant intelligente højttalere og skærme ændres ikke.

Hold dig opdateret, da vi fortsat arbejder tæt sammen med Google om at udvikle nye og forbedrede belysningsfunktioner til dine enheder.

Få mere at vide om ændringerne af Work with Nest

Question 18

Hvad er Matter? Hvor kan jeg finde mere information?

Accepted Answer

Matter skaber en forenklet forbundet oplevelse mellem Philips Hue og andre intelligente enheder i hjemmet. Det tillader bedre kompatibilitet mellem understøttede smartenheder på en pålidelig og sikker måde. Det er et kvalitetsstempel for, at enheder vil fungere problemfrit sammen både i dag og i fremtiden.

For at finde mere information om Matter, kan du besøge vores [webside].

Question 19

Jeg styrer min Philips Hue opsætning med Bluetooth og tilbehør. Vil jeg kunne bruge Matter?

Accepted Answer

Matter fungerer via Hue Bridge og forbinder ikke enheder, der styres af Bluetooth.

Question 20

Skal jeg have et bestemt operativsystem på min mobilenhed for at bruge Matter?

Accepted Answer

Alle Android operativsystemer, der understøtter Hue appen, understøtter også Matter. Apple brugere skal som minimum have installeret iOS 16 eller nyere.

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